When will the order be shipped after confirmation?
After confirming the order, we will immediately arrange production and shipping, and notify you in a timely manner. The delivery time for standard products is generally 3-5 working days, while the delivery time for customized products needs to be assessed.
Can orders be changed?
It is generally not recommended to modify orders after confirmation, as we arrange material procurement and production scheduling immediately upon receiving the order to meet delivery deadlines. If you really need to make changes due to special reasons, please notify us as soon as possible. I will understand the situation of each link and then communicate with you.
What payment methods do you support?
For the initial stage of cooperation, payment before shipment is required. Once the cooperation is stable, payment methods such as payment upon invoice and goods arrival, monthly settlement, etc., can be adjusted according to your company's order situation.
Is there a minimum order quantity (MOQ) for standard products? Can I order in small batches?
Standard products have no MOQ requirements and can be purchased according to actual project needs.We recommend users prioritize standard products, as this ensures faster lead times, more controllable costs, and easier maintenance or replacement in the future.
If you need custom colors, structures, cable lengths, special plating, or special protection features, these are considered customized products. Customized products usually require an MOQ of 2,000 units or more, with the exact quantity evaluated based on customization and production processes.
If you need custom colors, structures, cable lengths, special plating, or special protection features, these are considered customized products. Customized products usually require an MOQ of 2,000 units or more, with the exact quantity evaluated based on customization and production processes.